Reserving

Placing a hold

You can request a book which is out on loan by placing a hold on it.

• The request is free and valid for a maximum of 6 months.
• The pick-up location is Lähde building (upper basement floor).
• You cannot put a hold on the following items:
  • a book which is available on the shelf
  • a book you already have on loan
  • a short loan

To place requests in JYKDOK you need your username and password to the JYU network or your Jyväskylä University library card and a PIN code. If you have forgotten your PIN, contact the library or try the default code, which is the first four numbers of your date of birth (DDMM).

• When the book is ready for pickup, you will receive a notice of arrival by email. The items must be collected by the date mentioned in the notice (usually within 5–7 days).

Picking up reserved books

You can pick up the books you have reserved and check them out at the Library’s self-service point. You will find the books arranged on the shelf by your hold identifier (individual series of numbers).

You can see your individual hold identifier on the notice of arrival. You can also check the identifier in JYKDOK under Profile or in MyJYU in case you use mobile library card.

If you have problems checking out the books, you can check them out at the Library’s service desk (Lähde, upper basement floor). Problems could be due to one of the following reasons:

• The barcode on your library card or on the book is damaged.
• Your library card has expired.
• Your borrowing rights have been suspended.
• The pickup time for the requested item has expired.

Books ordered from the Collection Centre in Kanavuori are picked up and checked out at the Library's service point in Lähde.