Returning and fines


Loans may be returned in the following ways:

  • At the self-service return point of the library during opening hours
  • To the service point of the library during service hours
  • Through the hatch by the door of Lähde main entrance (when Lähde is closed)
  • By mail to:
    Jyväskylä University Library/Circulation
    P.O. Box 35 (B, Lähde)
    • Phone number: +358 40 805 3803. The recipient’s phone number is required when sending parcels from September 19 onwards.

Advance notice of approaching due dates

An advance notice will be sent to your email address reminding you of the approaching due dates of your loans.

Keep track of the due dates yourself, because you will have to pay the overdue fines, even if you do not receive the reminder, for example, due to email server failure.

If you cannot renew your loans, please contact the library before the due date.

Reminders, fines and suspension of borrowing rights

A reminder will be sent to you by post or email informing you of overdue loans.

  • The fine for overdue loans is €0.30 per item per day.
  • The fine for overdue short loans is €10 per item.

Fines will not accrue for the days on which the Library is closed. There are no overdue fines for university staff.

When your unpaid fines amount to €10 or more, your borrowing rights will be suspended. For university staff, borrowing rights (€10) are suspended when overdue items have not been returned despite reminders. Borrowing rights will be restored as soon as the overdue item is returned and the fines paid.

The maximum overdue fine is €50.

Out-of-date client details may also lead to the suspension of borrowing rights. Borrowing rights will be restored when details are updated at a service point.


You can pay your overdue fines in the following ways:

  • Online via the Library’s JYKDOK database
    • Sign in to your account in JYKDOK and choose the Fines tab. You can pay fines via Finnish online banks, MobilePay or by using a credit card. The minimum payment is €3. See for more information in JYKDOK.
  • At the service point of the Library with a bank card or most credit cards
    • No cash payments are accepted.
  • By direct deposit
    • Please ask the account number from the Library, tel. 040 805 3803 (+358 40 805 3803), email

Service charges

Invoicing and collection of fines

You will be invoiced for items that are not returned. If you return the item after the invoice has been sent, the price of the book can be reduced from the invoice. You will then have to pay the overdue fines and the invoicing charge of €10.

If you do not return the overdue items or pay the invoice by the due date, payment collection will be transferred to a debt collection agency. Once the debt collection agency has sent an invoice, you can no longer pay the invoice sent by the University. When you pay the invoice sent by the debt collection agency, you cannot get a refund on your payment even if you return the overdue items.

If you have not paid the invoice from the debt collection agency and you return the overdue items, the price of the items can be reduced from the invoice. You will then have to pay the fees of the debt collection agency, overdue fines on the items and the invoicing charge of €10.

Inquiries concerning invoicing should be directed to Anne Heinänen. Payment collection is the responsibility of Lowell.

Replacing a lost or damaged item

A lost or damaged item has to be compensated by paying the invoice sent by the Library or by replacing it with an equivalent item. In such cases, please send an e-mail to:

Compensation for items in the Depository Collection (reading room loans and departmental loans) is determined by Outi Montonen-Guillou.