Jyväskylä University Library - at the Heart of Campus

Loan Returns, Overdue Notices, Fines and Payment Collection

Loans may be returned

    • at the self-service return station of the Main Library
    • to the service points of the libraries during service hours
    • through the hatch by the main door of the Main Library and campus libraries
    • by mail to:
      Jyväskylä University Library/Circulation
      P.O. Box 35 (B)
      40014 UNIVERSITY OF JYVÄSKYLÄ

To avoid overdue fines return your loans by the due date!

Advance Notice of Approaching Due Dates

A free advance notice will be sent to your email address reminding you of the approaching due dates of your loans, including loans from closed stacks. Return or renew your loans by the due date to avoid overdue fines.

Keep track of the due dates yourself, because you will have to pay the overdue fines, even if you do not receive the reminder, for example, because of an obsolete address (See Change of address) or email server failure.

If you cannot renew your loans due the tecnical malfunctions or problems with network connections, please, contact library before the due date.

Reminders, Fines and Suspension of Borrowing Rights

A reminder will be sent to you by post or email informing you of overdue loans, including loans from closed stacks. The fine for overdue loans is €0,30 per item per day. Fines will not accrue for the days on which library is closed. There are no overdue fines for university staff.

When your unpaid fines amount to €10 or more, your borrowing rights will be suspended in all library service points. For university staff, the suspension of borrowing rights (€10) becomes effective when overdued items have not been returned despite of reminders. Borrowing rights will be restored as soon as the overdue item is returned and the fines paid.

The maximum overdue fine is €50.

Overdue fine of short loans is €10 per book immediately after the due date. Borrowing rights will be restored as soon as the overdued item is returned and the fines paid.

Out-of-date client details may also lead to the suspension of borrowing rights. Borrowing rights will be restored free-of-charge when details are updated at a service point.

Paying

In the Main Library you can pay your fees in cash, by bank card or the most credit cards. Ylistönrinne Campus Library accepts cash payments only. The fines can also be paid into the bank account. Check your current balance and ask the account number from the Library, tel. 040 805 3803 (+358 40 805 3803).

For more details about payments ask the library staff or see the list of service charges.

Invoicing and Collection of Fines

You will be invoiced for items that are not returned. If you return the item after the invoice has been sent, you only need to pay the overdue fines.

If you have been invoiced for loans you have returned or you return the items after the invoice has been sent contact immediately the Library's invoicing: Eila Kyllönen or Tuula Hölttä.

If the invoice is not paid by the due date, payment collection will be transferred first to the University and then to a debt collection agency. Once the debt collection agency has sent an invoice, you can no longer pay the invoice sent by the Library or the University. Please note that collection measures may affect your credit rating.

Inquiries concerning invoicing should be directed to Eila Kyllönen or Tuula Hölttä. Payment collection is the responsibility of Lindorff.

You may also replace a lost item with an equivalent one.

In such cases please contact the Acquisitions Department.

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