Frequently Asked Questions
I am not a student at the University of Jyväskylä. Can I have a libary card?
Yes you can. Jyväskylä University Library is open to all users. Come to the circulation desk of either the Main Library or one of the Campus Libraries and bring some personal identification. The library card is free of charge and you can use it immediately. Read more about borrowing.
Visit the circulation desk of the Main Library or the Campus Libraries in person. You'll be given a new default code, which you can then change.
Contact the circulation desk of the Main Library or the Campus Libraries immediately. The card holder is responsible for the material borrowed on that card. To avoid any misuse of your card, please ask the library to block it.
eBooks are returned automatically and no fines or patron block will follow. You may also choose to return the book before the loan period expires. You'll find the renewal instructions on the Ellibs pages after signing in to the service.
You can send the books to the following address: Jyväskylä University Library, P.O. Box 35 (B), FI-40014 UNIVERSITY OF JYVÄSKYLÄ
You can inquire about lost memory sticks at the Customer Service Point of IT Services, open Mon - Fri 9.00 - 15.00.
Items of clothing/accessories (caps, gloves etc.) left in the Library are kept in the basket by the side entrance of the Main Library. For other lost items, please ask the staff at the Library Circulation desk.
I tried to open an e-journal/MOT dictionary via JYKDOK on my home computer and was asked to give passwords. Where can I get them?
Off-campus access to the electronic resources offered by the Library from outside the network of University of Jyväskylä is possible for students and staff via JYKDOK. Remote access is also possible via VPN. You need to have the university network's user account to be able to login to remote services.
If you are connected to the network but cannot open a journal or database, try one of the following: read what is said under SFX button about the availability of volumes in general and what are, if any, the restrictions on use of the latest issues (embargo). There are some databases and journal titles that require a special password. If this is the case, ask for help at the reference desk.
I'm studying at Open University of the University of Jyväskylä. How do I access e-resources off campus?
Please contact the open university to upgrade your user account. Form only in Finnish.
Within the university network, a separate login is not required except in two eBook services:
- login with your library card number (= series of numbers under the barcode) and the password you have attached to it (= PIN code, which you use in JYKDOK).
- Via JYKDOK: Follow to the link, then login with your JU network account (enter your institutional username and password).
Separate readers are not usually needed since eBooks open to a browser or PDF reader. Ellibs and Booky.fi (Finnish material only) are exceptions in that they require installing Adobe Digital Editions programme (ADE).
Most of the books and journals in closed stacks are available to library users. The materials can be requested and either borrowed (general collection items) or used in the Library reading rooms (Depository Collection items). Jyväskylä University Library houses one of the five depository collections in Finland.
You can study information seeking independently with the help of the Library Tutorial. You could also participate in . If you need personal guidance in information searches, you can make an with one of our information specialists.
I have no printing quota left. Can I buy more at the library?
You can buy printing quota at the Main Library's Circulation desk or University Shop Soppi and at the Campus Libraries (Mattilanniemi MaA, Ylistönrinne YK) or at the University Printing House (Gummeruksenkatu 3). You also can purchase printing quota using Online Payment Services.
Even if you are not a university student you can still use computers on the 1st floor of the Main Library without having to log in to the university network. University Shop Soppi or the Circulation desk at the Main Library sell printing quota.
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