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The Journal Human Technology Publishes its First Issue of 2019

The journal Human Technology has published a new issue.

The English-language Open Access, international, peer-reviewed interdisciplinary journal is published by the Open Science Centre at the University of Jyväskylä.

All articles in Human Technology are free to read at humantechnology.jyu.fi/current and that same address will provide access to the journal’s previous years of published papers.

More information on the journal is available at www.humantechnology.jyu.fi.

You can subscribe to the e-notification service at no charge at http://www.humantechnology.jyu.fi/subscribe/.

The original articles in this issue are below.


The first issue of Volume 15 of Human Technology was published 28 February, 2019. The original articles included in this issue were those submitted by authors for general consideration (as opposed to a thematic issue). The issue can be accessed from http://www.humantechnology.jyu.fi/current/

The issue opens with an editorial by Human Technology’s editor in chief that addresses how technologies—specifically intuitive technologies—change social standards though automating tasks that human often find mundane, but which then free to humans to pursue other avenues. The issue continues with five articles submitted from around the world, each addressing an aspect of human-technology interaction.

  • In the paper by Khushnood Naqshbandi, Simon Hoermann, David Milne, Dorian Peters, Benjamin Davies, Sophie Potter, & Rafael A. Calvo, the authors discuss their research into and design of a chat tool for a voluntary-sector organization (youth mental health) in Australia. The authors used the codesign approach that explored the experiences and needs of the volunteer workers prior to creating a chat tool for implementation.
  • The second paper, by Swedish authors Marita Skuvje, Ida Maria Haugstveit, Asbjørn Følstad, & Petter Bae Brandtzaeg, presents an investigation of human-chatbot interaction, in particular how humans perceived their “chat partner” and whether or not they knew their partner was human or chatbot. They were particularly interested in whether not knowing the nature of one’s chat partner would lead the research participants to experience an “uncanny valley,” that is, a sensation of unease when a machine’s behavior becomes too similar to human behavior.
  • In their paper, Indian researchers Naveen Kumar and Jyoti Kumar looked to the future of industrial manufacturing and the role of humans in that process. They indicate that a new industrial revolution is coming, that of Industry 4.0, where the majority of the work will be handled by smart machines and the humans will provide oversight and problem solving. These authors provide a framework of mathematical formulae for how the efficiency of a smart factory can be evaluated, looking specifically at the cognitive load of the human worker, an aspect of the work environment that currently is not prioritized.
  • The fourth paper in the issue explores how female sex workers in India have employed the mobile phone in their work and personal lives. Authors Subadra Panchanadeswaran, Ardra Manasi Unnithan, Shubha Chacko, Michael Brazda, Natalie Brooks Wilson, & Santushi Kuruppu, based in the United States and India, conducted a qualitative study by interviewing female sex workers and members of the social organizations that provide support and health guidance to these workers. They found that, despite a lack of formal education, these women were able to learn the phone systems and find creative ways to address their work and social needs—as well as personal interests—through the mobile technologies.
  • The final paper, by Australian Patrick Lehane, provides a case study of a university student course-evaluation software design that was mandated by the  university management to be intuitive, meaning no formal instruction was needed to operate the software. As part of the research, Lehane presents a framework that allows for pre-launch design processes to improve the intuitiveness of a software program and, following implementation of the softward, for those who commissioned the product to be able to evaluate whether that goal was met.

For more information on this issue or the journal, please contact
Jukka Jouhki, editor in chief, or
Barbara Crawford, managing editor,
at humantechnology@jyu.fi

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